Definitions

For the purposes of this Disclaimer:

● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to ADVANCE LINK TRADING SDN. BHD.
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the ADVANCE LINK TRADING SDN. BHD., accessible from advancelinktrading.work
● “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Shipping Policy

ADVANCE LINK TRADING SDN. BHD. is committed to providing reliable and efficient delivery services for our customers throughout Malaysia. This Shipping Policy outlines the terms and conditions related to shipping, delivery timelines, and order processing for purchases made through Our Service.

By placing an Order with Us, You agree to the terms stated in this Shipping Policy.

Shipping Coverage

We currently provide shipping services within Malaysia only.

Our delivery services are available to customers located in:

Peninsular Malaysia
Sabah
Sarawak

At this time, We do not offer international shipping services. Orders with delivery addresses outside Malaysia will not be processed.

Shipping Fees

We provide free shipping for all eligible Orders within Malaysia.

No additional standard shipping charges will be applied during checkout unless otherwise stated for special promotions, oversized deliveries, or exceptional circumstances.

Order Processing

Orders are generally processed after payment confirmation has been successfully completed.

Processing times may vary depending on:

Product availability
Order volume
Public holidays
Operational requirements

We aim to prepare and process Orders promptly to ensure timely shipment.

Orders placed during weekends or public holidays may require additional processing time.

Delivery Timeframe

Estimated delivery time is within seven (7) business days from the date the Order has been successfully processed and shipped.

Delivery timelines are estimates only and may vary depending on location, courier service operations, weather conditions, or unforeseen circumstances beyond Our control.

While We strive to deliver Orders within the estimated timeframe, delays may occasionally occur.

No Overnight Delivery

ADVANCE LINK TRADING SDN. BHD. does not provide overnight, same-day, or express delivery services at this time.

All Orders will be shipped according to Our standard delivery schedule and courier availability.

Customers are advised to place Orders in advance if products are required for urgent projects or installations.

Delivery Address Accuracy

Customers are responsible for providing accurate and complete shipping information when placing an Order.

Please ensure that the following details are correct:

Recipient name
Contact number
Full shipping address
Postal code and state

We shall not be responsible for delivery delays, failed deliveries, or losses resulting from incorrect or incomplete shipping information provided by the customer.

Shipment Tracking

Where applicable, tracking information may be provided after the Order has been shipped.

Tracking availability depends on the courier service used for delivery.

Customers are encouraged to monitor shipment progress directly through the courier tracking system once tracking details are received.

Delivery Attempts

Delivery partners may attempt delivery according to their own policies and procedures.

If a delivery attempt is unsuccessful due to customer unavailability, incorrect address details, or inability to contact the recipient, the courier may arrange re-delivery or return the parcel according to their operational process.

Customers are encouraged to remain reachable during the estimated delivery period.

Delayed Deliveries

Although We aim to ensure timely delivery, certain circumstances may result in delays, including but not limited to:

Weather conditions
Public holidays
Courier operational disruptions
High order volume periods
Remote delivery locations
Natural disasters or unforeseen events

ADVANCE LINK TRADING SDN. BHD. shall not be held liable for delays caused by third-party courier services or events beyond Our reasonable control.

Damaged or Missing Items

Customers are advised to inspect delivered parcels upon receipt.

If You receive an item that is damaged, defective, incorrect, or incomplete, please contact Us promptly with relevant order details and supporting information where applicable.

We will review the matter and provide appropriate assistance based on the situation.

Refused or Undeliverable Orders

If an Order is refused, unclaimed, or undeliverable due to incorrect shipping information or failure to receive the parcel, additional handling or processing time may be required before further arrangements can be made.

We reserve the right to determine the appropriate resolution depending on the circumstances involved.

Changes to This Shipping Policy

We reserve the right to update, modify, or revise this Shipping Policy at any time without prior notice.

Any changes will become effective immediately upon publication on the Service. Customers are encouraged to review this Policy periodically for updates.